Refund and Returns Policy
At Panurge Publications, we strive to provide high-quality digital content to our customers. Since our products are digital and delivered electronically, we have specific return and refund policies outlined below.
1. Digital Products
Due to the nature of digital products, all sales are final, and we generally do not offer refunds or exchanges once a digital product has been purchased and accessed.
2. Eligibility for Refunds
In exceptional cases, refunds may be considered under the following conditions:
- The product was not delivered or downloaded correctly.
- The product is defective or corrupted, and the issue cannot be resolved after troubleshooting with our support team.
- You were charged incorrectly or for duplicate purchases due to technical errors.
If your case falls under any of the above categories, please contact us at panurgepublications@gmail.com within 7 days of purchase. We will review your request and notify you of the approval or rejection of your refund.
3. Refund Process
- If a refund is approved, we will process it to your original method of payment.
- Refunds may take [X business days] to appear in your account, depending on your bank or payment provider.
4. Contact Us
If you have any questions or concerns about your purchase, or if you believe you are eligible for a refund, please contact our customer support at:
Panurge Publications
Email: panurgepublications@gmail.com
Website: panurgepublications.com
We are happy to assist with any issues regarding your purchase.